We'll Always Make It Right 🇺🇸
100% Satisfaction Guaranteed
We stand behind every product we sell. If something isn't right with your order, we will make it right — no runaround, no fine print. Just reach out and we'll take care of you.
Return Window
30 Days from Delivery
You have 30 days from the date of delivery to request a return or exchange. To be eligible, items must meet the following conditions:
- Item is unused and in its original condition
- Item is in original packaging (if applicable)
- You have your order number and reason for return
How to Start a Return
Simple. Just Email Us.
Email support@landofthefreesupply.com with the following:
- Your order number
- The item(s) you'd like to return
- Reason for the return
- A photo of the item (required for damaged or defective claims)
We'll respond within 24 hours with return instructions.
Refund Process
Fast & Straightforward
Once we receive and inspect your return, your refund will be processed within 5–7 business days. Refunds are issued to the original payment method.
Please allow an additional 3–5 business days for your bank or card issuer to post the refund to your account.
Damaged or Defective Items
We've Got You Covered
Received something damaged or defective? Email us with a photo of the issue and we will send a replacement or issue a full refund — no return shipping required on your end.
Exchanges
Different Size or Color?
Want to swap for a different size or color? Contact us and we'll arrange an exchange. If the item is in stock, we'll get it shipped to you as fast as possible.
Non-Returnable Items
The Exceptions
The following items are not eligible for return:
- Items marked as "Final Sale" at the time of purchase
- Gift cards
- Items returned after the 30-day window
Return Shipping
Customer Responsibility (With One Exception)
Return shipping costs are the responsibility of the customer, unless the item is damaged or defective. We recommend using a trackable shipping method — we cannot guarantee receipt of items sent without tracking.
For damaged or defective items, we cover all return shipping costs. No questions asked.
We're Real People. We Respond Fast.
Reach out and we'll take care of you.
support@landofthefreesupply.comLast updated: June 2026